I ordered two shirts in the same size (small). Both shirts arrived timely. The fit on one of the shirts was more like an extra extra small. The other fit was it should.
i received the link to the survey but decided not to take it at that time. Mistakes happen, right?! Instead I contacted the company; the owner responded and instructed me to ship the shirt back at my expense and they would send out another shirt.
I kindly responded that the mishap was on their end and I shouldn’t be responsible for shipping cost. It would’ve been entirely on me IF I ordered the incorrect size.
It’s been a week and I haven’t heard anything back so here I am taking the survey. It’s very unfortunate. I was trying to support a black owned business…. [deep sigh]